Home / Contact
Get In Touch
We're a small, focused team and we read every message. Whether you're a homeowner, installer, journalist, or just curious — drop us a line.
General Enquiries
Questions about your solar score, how the tool works, or anything else.
hello@solarscorecard.com.auInstaller Partnerships
Interested in joining our installer network? We'd love to hear from quality, CEC-accredited installers.
installers@solarscorecard.com.auMedia & Press
Journalists, bloggers, and content creators covering Australia's solar transition.
press@solarscorecard.com.auPrivacy & Data
Questions about your data, deletion requests, or anything related to our privacy policy.
privacy@solarscorecard.com.auTechnical Issues
Something not working right? Bug reports and technical feedback are always appreciated.
support@solarscorecard.com.auWe aim to respond to all enquiries within 1–2 business days.
Based in Melbourne, Australia 🇦🇺
Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all enquiries within 1–2 business days. For urgent installer partnership queries, we typically respond within 24 hours.
Can I call SolarScorecard?
We're primarily an online platform and handle most communication via email. This lets us give thoughtful, detailed responses to every enquiry rather than rushed phone answers.
I'm an installer — how do I join the network?
Visit our For Installers page for full details on joining the SolarScorecard installer network. You'll need CEC accreditation, a minimum 2-year trading history, and verified customer reviews.
I found a bug or error on the site — how do I report it?
We appreciate bug reports! Email us at hello@solarscorecard.com.au with details of the issue and we'll investigate promptly.